OUR POLICIES
Ensuring the Best Experience
At Raven & Rose Salon, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Hair Salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.
NEED TO CANCEL?
We know that life sometimes gets in the way. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your set appointment, we’ll do our best to set up a better slot for you, no questions asked. If you cancel with less than 24 hours to go, we will have to charge a 25% fee.
RUNNING LATE?
Things come up! Maybe you can't make it on time! Give us a call and let us know. If you are late to your appointment, we can’t guarantee we’ll be able to give you the complete allotted time since we don’t want to keep any of our other clients waiting. Be in touch to find out more.